Privacy Policy

Effective Date: 20-02-2026

Website: https://sporte.in

Operated by: Weblabs (SportE)

1. Introduction

This Privacy Policy explains how SportE, a product operated by Weblabs ("we," "us," or "our"), collects, uses, processes, and protects personal information when you access or use our website, applications, and related services.

SportE provides a white-label booking and management platform for sports facilities.

By using SportE, you agree to the practices described in this Privacy Policy.

2. Who This Policy Applies To

This Privacy Policy applies to:

  • Sports facility partners using the SportE platform
  • End users (players/customers) booking through facility-branded apps and websites powered by SportE
  • Visitors to https://sporte.in

3. Information We Collect

A. Information from Facility Partners

When a sports facility registers with SportE, we may collect:

  • Name of facility
  • Business contact details
  • Email address
  • Phone number
  • Billing details
  • GST or tax-related information (if applicable)
  • Bank account/payment details (for settlement purposes)

B. Information from End Users (Customers)

Through facility-branded platforms powered by SportE, we may collect:

  • Name
  • Phone number
  • Email address (if applicable)
  • Booking history
  • Payment transaction details
  • Communication preferences

SportE processes this information on behalf of the respective facility partner.

C. Automatically Collected Information

When users visit our website or use the platform, we may collect:

  • IP address
  • Browser type
  • Device information
  • Usage data
  • Cookies and tracking data

4. How We Use Information

We use collected data to:

  • Provide and maintain the SportE platform
  • Process bookings and payments
  • Send automated confirmations and reminders
  • Improve platform performance
  • Provide customer support
  • Comply with legal obligations

We do not sell personal data to third parties.

5. Data Ownership

Facility partners retain ownership of their customer data collected through their branded app and website.

SportE acts as a technology service provider and processes customer data solely to deliver platform functionality.

Facility partners are responsible for ensuring compliance with applicable data protection laws in their jurisdiction.

6. Payment Processing

SportE integrates with third-party payment gateways. Payment transactions are processed by authorized payment service providers. SportE does not directly store complete debit/credit card information.

Users are subject to the privacy policies of the respective payment gateway providers.

7. Cookies & Tracking

We may use cookies and similar technologies to:

  • Improve website performance
  • Analyze usage patterns
  • Enhance user experience

Users may disable cookies via browser settings, though certain features may not function properly.

8. Data Security

We implement reasonable technical and organizational measures to protect data from:

  • Unauthorized access
  • Disclosure
  • Alteration
  • Destruction

However, no online system is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain data:

  • For as long as the facility partner maintains an active account
  • As necessary to comply with legal obligations
  • For legitimate business purposes

Upon account termination, data may be retained for a limited period as required by law.

10. Sharing of Information

We may share data:

  • With payment gateway providers
  • With hosting and cloud service providers
  • With legal authorities if required by law

We do not sell or rent personal data.

11. User Rights

Depending on applicable laws, users may have the right to:

  • Access their personal data
  • Request corrections
  • Request deletion (subject to legal requirements)
  • Withdraw consent

Requests may be submitted via the contact information below.

12. Changes to This Policy

We may update this Privacy Policy periodically.

  • Updates will be posted on this page with a revised effective date
  • Continued use of SportE constitutes acceptance of the updated policy

13. Contact Information

For questions regarding this Privacy Policy, please contact:

SportE – Weblabs
Email: reachout.sporte@gmail.com
Website: https://sporte.in